Frequently Asked Questions

Everything you need to know about booking, delivery, and caring for your rentals. Can't find your answer? Our team is always happy to help.

Booking and Payment

We recommend booking as early as possible, especially for peak seasons like summer wedding weekends and the holidays. Inventory becomes more limited as your date approaches, so reserving early gives you the widest selection.
There's no minimum order at this time. We work with intimate dinner parties as happily as full weddings, so build a wish list with as few or as many pieces as you need.
A 50% retainer is due when you sign your contract and holds your rentals for your date. The retainer is non-refundable.
The remaining balance is due 14 days before your event. This is also the last day to make changes to your order, so it's a good time to finalize guest counts and any final details.
Each rental includes a maintenance fee that covers cleaning and upkeep. Beyond that, the only additions are sales tax and delivery, which is priced by order size and distance. Setup and styling can be added to any quote.
Yes. Adjustments to your order are welcome up to 14 days before your event.

Yes. We serve Brandon, Tea, Harrisburg, Brookings, and communities throughout Northwest Iowa, Southwest Minnesota, and Northeast Nebraska. Delivery is priced by order size and distance.
Yes. With Will Call, you'll pick up your rentals from our warehouse at a time scheduled before your event, then return them within 1–2 days afterward.
Share your venue name, setup and teardown windows, and any access details, like stairs or loading docks, when you submit your wish list. That helps our team plan delivery and setup smoothly.
Every item is rented to you cleaned and sanitized. Please return dishes and rental items free of food, liquid, or residue to help prevent damage.

Yes. Our warehouse is open by appointment, so you can see textures, colors, and scale in person before finalizing your wish list.
Most of our tableware is ready for your table, but some vintage pieces are best used for display. Our team is happy to advise on specific items.
As they are fragile, real flames are not recommended in antique mason jars. Battery-operated candles or LED lights are the safest choice. We are always happy to advise you of the best pieces based on your order or needs.
Normal wear is covered by the maintenance fee included with each rental, which handles cleaning and upkeep. If an item comes back significantly damaged or can no longer be used, a damage fee will be charged.
Yes, rentals can be used outdoors. Items should not be left outside in inclement weather, and pieces exposed to rain or storms may be subject to damage fees, so we recommend having a covered backup plan if the forecast turns.

Mention your idea when you submit your wish list, and we'll include custom color-matching, painting, or vinyl options in your quote.
Custom pieces stay in our collection and are re-rented for future events. If you'd love to take one home, ask our team about a purchase price.